ASQ previously offered the former version of the course, eRCA Foundations™, when Sologic was known as Apollo Associated Services. By teaching the basic principles of cause and effect, and how they are ...
When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...
Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...
The interrelated final standards on quality management issued in June 2022 by the AICPA’s Auditing Standards Board and Accounting and Review Services Committee are intended to clarify and improve ...
During usability testing, finding the root cause of errors will enable developers to fix problematic device design characteristics. Stephen B. Wilcox, PhD, FIDSA and Peter Sneeringer, MS The most ...
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