This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. (WHNT) — AT&T released a new promise to ...

AT&T is leveling up the industry with a bold guarantee to our customers, promising an elevated experience focused on connectivity they can depend on, deals they want, and the prompt, friendly service ...

AT&T says that it wants to improve its customer service, and one way in which it is going about that is by crediting customers for internet outages and long wait times on the phone. The company said ...

Forbes contributors publish independent expert analyses and insights. Will Townsend covers Carriers and Enterprise Networking Following my participation at the AT&T Analyst and Investor Day in ...