Traci Redford told ABC7 that she and her daughter Abcde were boarding a plane at John Wayne Airport when the gate agent noticed Abcde's distinctive name For one child, a trip on a Southwest Airlines ...

A mother has been criticised for naming her daughter Abcde after the story of her being “laughed at” by an airline staffer went viral. Traci Redford, from Texas in the US, said she was at California’s ...

Southwest Airlines has apologized for a gate agent who reportedly laughed at a 5-year-old passenger's name — Abcde — all within earshot of the girl and her outraged mother. Subscribe to read this ...

A Southwest Airlines employee recently made a big mistake that put her company in a pretty bad spot. No, she didn’t drag a passenger off a plane, nor did she steal anything out of their carry-on bag.

A Texas mother is calling out a Southwest Airlines employee who she said mocked her 5-year-old daughter’s name and then posted a picture of the small child’s boarding pass on social media. Traci ...

SANTA ANA, Calif. (CBS Local) –- Southwest Airlines has apologized after an agent laughed at a five-year-old who is named Abcde (pronounced AHB-sih-dee) as she boarded a flight earlier this month.

In late November, a woman called out Southwest Airlines after claiming that their agent mocked her daughter’s name, Abcde, when they were preparing to board a flight home from Texas. In case you’re ...