Apple is continuing to improve the AI Support Assistant that it is testing in the Apple Support app, introducing new functionality in the latest update. In addition to answering questions about Apple ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Apple users have been warned by the company to upgrade their home app before a February deadline.

Apple released urgent iOS updates, including iOS 12.5.8 for older iPhones, after emergency-call issues in Australia and a ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...

In late 2023, Apple finally added RCS support for the iPhone. RCS – or Rich Communication Services – is a communications standard for messaging, supported by most Android phones, offering features ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...