Amazon has agreed to a $2.5 billion settlement regarding enrollment in Prime subscriptions. Of that amount, $1.5 billion is going back to consumers in the form of settlement payments of up to $51.

Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to pay for the return You can’t ...

Amazon is preparing to email millions of Prime subscribers to tell them they are getting money back, the most visible consumer moment yet in a record federal settlement over how the company handled ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...