Chatbots and fraud prevention applications are becoming more common, but banks are still doing the essential data work needed so AI can do the more ambitious work around investment recommendations.

Algorithms are extremely clever at accurately processing huge quantities of information. But a recent problem with a bank loan is a disturbing look behind the curtain. Last week I applied for a ...

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US bank JPMorgan Chase has returned to advertising on YouTube only after developing its own algorithm that ensures its ads are not placed around questionable content. The tool was built by the bank’s ...