Baltimore dispatch system failed 12 times in two years, city leaders say

Baltimore’s aging dispatch system that tracks public safety calls experienced about a dozen “failures” throughout 2024 and ...
Firehouse

Dispatch Tech to Help FL Public Safety Comms

Orlando officials hope the city's new $1.5 million, computer-aided dispatch system will improve response times for first responders. Orlando Fire Department dispatcher Pamala Monroe typed in the ...
Security

Versaterm Launches the Future of Dispatch with Native Drone Integration for Public Safety

OTTAWA, Ontario, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Versaterm, a global leader in public safety solutions, today announced the integration of drone operations directly into its Computer-Aided Dispatch ...
Officer

City of Santa Monica Partners with Versaterm to Adopt Its Cloud-Based CAD and RMS

OTTAWA, Ontario, Sept. 12, 2024 (GLOBE NEWSWIRE) -- Versaterm, a global leader in public safety solutions, announces the implementation of its cloud-based Versaterm Computer-Aided Dispatch (CAD) and ...
Firehouse

Kalamazoo, MI, Using AI to Respond to Non-Emergency Calls

KALAMAZOO COUNTY, MI — The Kalamazoo County Consolidated Dispatch Authority is now using an artificial intelligence (AI) system to respond to some calls that come in through a non-emergency line. The ...