A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

UH Conneaut and Geneva recently received five-star ratings for nurse communication from Becker’s Hospital Review. The rating ...

Improving nurse communication can potentially affect 15 percent of hospitals’ value-based purchasing incentive payments, according to a Press Ganey report. The report, “The Rising Tide Measure: ...

According to Becker’s Hospital Review, personnel shortages of all types were at the top of the list of pressing concerns for healthcare CEOs in 2021, eclipsing financial concerns for the first time in ...

Firstup research exposes how communication breakdowns impact nurse and patient experiences; 90 percent of hospital nurses have learned about new policies or procedures only after they went into effect ...

Communication is a critical component of healthcare, particularly when you consider the potential for miscommunication in a hectic environment when a delay or misunderstanding can cause needless ...

A standardized handoff can prevent inconsistent and inaccurate discharge summaries, a new study says. Transition of patients from hospital to a skilled nursing facility (SNF) often results in ...

Improving physician and nurse communication in the hospital setting is pivotal in achieving a good patient experience. HealthLeaders is helping to celebrate Patient Experience Week! In honor of ...

Whether you’re a staff nurse or a nurse manager, giving and receiving feedback is essential to your professional journey. Feedback is direct communication that emphasizes your strengths or identifies ...

May 2, 2011 — Grouping pediatric resident physicians and nurses into unit-based teams is linked to improved frequency and quality of communication, according to the results of a prospective ...

Although nurse practitioners (NPs) may spend as much as two thirds of patient-encounter time in interpersonal communication, the literature is sparse when it comes to NP-patient communication styles.