Fellow VoIP blogger Ted Wallingford has posted a tale of woe about the company I often refer to as "Comcash." Seems as though Ted's problems started almost a year after he installed Packet8 VoIP on ...

Comcast has the same relationship with its customers that most cable companies and Internet service providers have -- a sort of uncomfortable, mutual tolerance. In many ways, it's like a bad marriage ...

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As we all know by now, calling the cable company to try to cancel your service ranks somewhere between a mugging and hernia surgery. At Comcast, they send you over to a customer retention specialist ...

The latest reported Comcast customer service scandal reads like a bad joke in an ongoing tragicomedy: A man's house burns down on April Fools' Day, and attempts to cancel Comcast service at the ...