CHICAGO--(BUSINESS WIRE)-- In recognition of its strong commitment to improving customer service, ComEd has received the gold award in Chartwell’s 2019 Best Practices Awards in the Contact Center ...
As part of National Customer Service Week, Oct. 3-7, ComEd announced several important customer service improvements, including a reduction in the average duration of outages, an increase in the ...
Apte, a 20+ year veteran of Exelon, succeeds Melissa Washington, recently elevated to SVP of Governmental, Regulatory and External Affairs at ComEd Apte will lead ComEd’s customer-facing teams, ...
CHICAGO--(BUSINESS WIRE)--As the state of Illinois works to comply with Gov. J.B. Pritzker’s COVID-19 stay-at-home order, ComEd is taking additional steps to help ensure all its residential customers ...
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