In preparing for my Fall course: Communications for Professionals, I’ve been thinking more and more about the different types of communication. In previous years, I have outlined four types of ...

Understanding the types of communication skills and competencies is a vital skill both for managers and business owners as well as employees. Interacting with others is a large portion of many ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

You know communication is critical to your credibility and effectiveness, but like so many things in the last few years, its importance has been elevated and its nature has shifted. With hybrid and ...

Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...