Microsoft is offering Surface Laptop 3 owners free screen replacements after admitting that the laptop’s screen may crack. A new alert posted on the Microsoft support forums reveals that owners of ...

It’s the stuff of nightmares for many smartphone owners, but it’s hard to deny the general ethos that as technology gets more advanced, it (largely) becomes a lot more susceptible to breaking. With ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...