Leaders pour their hearts and souls into building companies that solve real-world problems, but sometimes, acute focus on growth and innovation cause executives to lose sight of their original goal: ...

An idea becomes a business only when people vote with their wallets. The challenge? Tracing a deliberate path from customer problem to profit.

Aura-2, the World’s Most Professional, Cost-Effective, and Enterprise-Grade Text-To-Speech Model (TTS), Honored for Improving Customer Service Technology The 2025 CX Innovation Awards recognize ...

CHICAGO--(BUSINESS WIRE)--Belden Inc. (NYSE: BDC), a leading global supplier of network infrastructure and digitization solutions, has opened the company’s fourth Customer Innovation Center (CIC) in ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Hasan Saleem With the ...

HBX Group has announced a significant investment in customer service innovation leveraging Google Cloud’s AI technology. The technology leader is working to redefine customer experience in the travel ...

The pace of customer adoption underscores market momentum for AI-powered log analytics as the company strengthens its leadership team to accelerate innovation. REDWOOD CITY, Calif.--(BUSINESS ...

Professionals who have a visionary mindset, a 360-degree view of customers, and the ability to formulate and execute strategic initiatives become valuable assets for a company. These are the skills ...

Aeromexico, one of Mexico's largest airlines, ran its previous contact center operations on-premises. Without a unified solution, the airline had little access to real-time data and limited ability to ...

GOTHENBURG, Sweden, Sept. 8, 2025 /PRNewswire/ -- At this year's Tech and Innovation Summit, SKF will introduce a broad range of new products and technologies designed to help industrial customers ...

MISSOULA, Mont.--(BUSINESS WIRE)--Blackfoot Communications is thrilled to announce its recognition as the recipient of the prestigious 2024 Customer Service and Support Innovations Award by Calix.

HUNTERSVILLE, N.C. — American Tire Distributors Inc. (ATD) was honored recently for its achievements and innovations in business, customer service and sustainability by two independent agencies.