As part of Elk Grove Village's ongoing efforts to improve customer service and provide easier access to information for water billing customers, the Village of Elk Grove recently launched the new ...

A flexible customer portal offers personalized experiences that align with today’s high user expectations for efficiency and ease of use. A customer portal is a secure online space where customers can ...

E-business vendor Epicor Software Corp. unveiled a new customer self-service portal Monday that leverages Microsoft Corp.’s .Net platform to link data obtained via the portal to Epicor’s customer ...

CRMnext, market leader in financial CRM software, releases advanced customer self-service portal on cloud to deliver superior customer experience. It will enable customers to create new service ...

A single customer self-service interaction through a chatbot or FAQ portal can cost as little as 10 cents, while a live agent interaction can cost up to $8 or more. So companies have a clear financial ...

SEATTLE--(BUSINESS WIRE)--Lockstep, the connected accounting network, today announced Lockstep Self-Service, the latest application in the Lockstep Suite. Lockstep Self-Service provides customers and ...

CEDAR RAPIDS, Iowa — Cedar Rapids has expanded its Customer Self-Service (CSS) Portal, enabling residents to apply for, track, and pay for a wider variety of permits and licenses online. The City of ...