Imagine an instruction manual with thousands of pages of complex detail and unfamiliar terminology. Now think about our country’s tax code with its ever-changing regulations and various state tax laws ...

Intuit, the maker of the popular TurboTax software program, has finally gotten the message that when you’ve outraged a large portion of your customer base, responding with half-measures doesn’t work.

We’re doing some research into what it’s like to work at customer service contracting firms such as Working Solutions, Concentrix, Arise, KellyConnect, Sykes, LiveOps, NexRep, Sitel or Direct ...

As much as any major software company around, financial mainstay Intuit is in the ongoing process of reinventing itself for the Web. So it makes sense that its newest small-business offering is ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Ooma, Inc., a smart communications platform for businesses and consumers, today announced the integration of its Ooma Office business phone service with Intuit ...

The service failures occurred Monday, Tuesday and Friday, although some businesses had trouble accessing the applications for much of the week. "The outage has lasted the better part of this week, ...

Intuit, the makers of TurboTax, recently introduced several changes to beef up the security of customer accounts following a spike in tax refund fraud at the state and federal level. Unfortunately, ...

Introduction of tiers, benefits, and access to new APIs help developers scale and meet the needs of small and mid-market businesses on the Intuit platform MOUNTAIN VIEW, Calif., July 28, ...

The maker of the popular Quicken, QuickBooks, and TurboTax software, Intuit began using ethnographic research way back when most software engineers thought of anthropology as a class they had to take ...

Intuit’s TurboTax software program long has been the king of do-it-yourself tax preparation, with nearly 30-million customers and a market share of 60-65%. But you probably won’t lose money betting ...