For professionals looking to advance into high-paying roles, showcasing customer service skills on a resume is essential. In competitive fields, the ability to communicate effectively, resolve ...

CEO and Founder, The EQ-i Coach; author of Emotion at Work: Unleashing the Secret Power of Emotional Intelligence; public speaker and coach. What do you do when you have numerous stores to run, loyal ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Great customer service skills represent the practices, methodologies and techniques that employees use to better engage and interact with customers. Employees with these skills enable a company to ...

A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Customer service is the most in-demand skill for sales professionals today, LinkedIn revealed in its 2023 Workplace Learning Report. LinkedIn’s annual list identifies which job skills are the most ...

Creating a customer service resume that positions you for six-figure roles requires a strategic approach. In competitive fields, exceptional customer service professionals not only meet customer needs ...

LEADING BY EXAMPLE: Many successful service managers believe it’s important to visit techs on-site to demonstrate specific job-related skills. April 11, 2016 If you’re a HVAC service manager, there’s ...

June 8, 2016 Add as a preferred source on Google Add as a preferred source on Google Many of us start out working in customer service as a stepping stone to our next job, but it can be difficult to ...