Strange things can happen when you call tech support. But perhaps not quite as strange as what allegedly happened to Tara Fitzgerald. According to News10 in Sacramento, Calif., Fitzgerald wanted to ...

The person who claimed to have stolen the physical addresses of 49 million Dell customers appears to have taken more data from a different Dell portal, TechCrunch has learned. The newly compromised ...

Dell is hoping to stanch criticism of its tech support program with a service that lets technicians remotely troubleshoot balky PCs over a high-speed Internet connection. All U.S. Dell customers under ...

The dramatic decrease, Mike George, vice president of Dell's U.S. consumer group, told the Louisiana legislators, is due to a combination of consumer awareness, increased use of security software, and ...

Dell Inc. has brought some technical support work back to the U.S. after corporate customers complained about the quality of service they were receiving from workers in other countries, a Dell ...