Shilo launched Signals, a feature that builds DISC behavioral profiles for agents from weeks or months of call recordings. The tool ties insights to cited calls with confidence scores and generates ...
Workplace tensions don’t have to derail productivity — with the DISC model, teams can turn misunderstandings into collaboration. By understanding personality styles, leaders and employees can adapt ...
YOUNGSTOWN, Ohio, Oct. 12, 2017 /CNW/ -- PeopleKeys, a world leader in personality assessment technology, announces a new Application Programming Interface (API) allowing their behavioral-matching ...