Cloud­-based customer engagement software provider Freshdesk has launched Freshdesk Marketplace. The newly launched marketplace allows customers to discover and install apps to help maximise their ...

Freshdesk, which has raised $1 million in funding from Accel Partners, is debuting a new version of its cloud-based customer support platform today. Similar to the leader in the space, Zendesk, the ...

CH ENNAI: Within two months after acquiring video chat services provider 1Click.io, Chennai-based product software company Freshdesk has bought social recommendations platform Frilp to enable its over ...

In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

Bangalore-based startup Chatimity is the latest in a series of acquisitions made by customer engagement software provider Freshdesk in a little over a year. Chatimity, founded in May 2011 by former ...

Chennai-based startup Freshdesk is looking to provide a self-service portal and community platform to help small and midsize businesses (SMBs) better engage customers in a social media era. Founded in ...