In a challenging, highly-competitive healthcare environment, being a leader who truly listens can be a great differentiator. But it is not easy. Good listening often takes a back seat to the demands ...

Happy, satisfied, and nourished: It's how we feel after a good meal—and also after a conversation with a great listener. Like bees to bright, welcoming blossoms, we are naturally drawn to amazing ...

In our fast-paced world, effective communication is more important than ever. Whether in personal relationships, professional settings or social interactions, the ability to listen well can make a ...

People overestimate their abilities at a whole range of tasks, of course. We all think we’re brilliant drivers and academic standouts, even if basic math says we can’t all be above average.

If you look closely enough, you can find business and leadership lessons in just about any environment—including the world of music! I recently got the opportunity to listen to a presentation to an ...

Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the ...

Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above ...