HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink cartridges. HP has said that in its latest ...

Earlier last week HP propagated new firmware to their printers, rendering 3rd party ink cartridges incompatible. The firmware was intentional and not a bug. The printer manufacturer also stated it won ...

Expiring messages on instant messaging services is one thing. But an undisclosed "expiring" dates on printers using unofficial ink cartridges? Not that usual. And yet, that is practically what HP is ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Planned obsolescence is a term that might be used too loosely, but HP may have just taken the crown after allegedly pre-programming the failure date of non-HP printer ink cartridges. The retailer was ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

Over the weekend, we reported that Hewlett-Packard had made the unsavory move of essentially bricking scores of third-party ink cartridges that were in use in customers’ printers. HP’s rather brazen ...

Last week, on September 13, thousands of HP printer owners were suddenly greeted by an error message when attempting to print, telling them that their ink cartridges ...