In work, family and friendships, mending broken ties can be difficult if we do not apologize properly. In a bid to save the relationship, more hurtful words might be spoken. You have to say “I am ...

Over the Thanksgiving holiday, I said something hurtful to someone I care about. It got me thinking about how to make a genuine apology, and the emotional obstacles that stand in the way of saying ...

“It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles ...