Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

If your business revolves around a subscription program or membership, then it’s impossible to avoid churn. Customers will come and go, especially if you don’t put effort into engaging them or adding ...

This guide breaks down subscription commerce, including models, pricing strategies, tech stack, fulfillment realities, and retention tactics.