A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

That's the question recently put forth by Gareth Daine, who quizzed some 25 industry experts and observers on whether the two methodologies clash, or are compatible. ITIL, originally known as ...

A couple of years back, I had the privilege of working on a project that delivered ‘service desk’ services to the U.S. military. I came in as the owner of service design and, to be honest, at the time ...

Many organizations follow devops principles and want to transform into devops cultures. Some of the key practices include version control, continuous integration and delivery (CI/CD), infrastructure ...

There is a battle raging in management circles about the best way to approach the business of IT, with two major schools of thought vying for dominance: IT Service Management (ITSM) and DevOps. ITSM ...

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well. IT service management (ITSM) is nothing new.

DevOps Engineer roles and responsibilities encompass a wide range of tasks related to software development, deployment, and operations. DevOps is a framework based on a set of principles and practices ...

“DevOps includes culture change, and it builds on taking responsibility, being creative and being attentive,” she says, adding that it won’t work unless employees are offered an incentive to try it.