Despite the work full-service firms have put into Web-based client services, there's one function that's still missing -- the ability to chat in real time via text-based message screens. The term for ...

Most any conversation about instant messaging inevitably turns to the lack of product interoperability that continues to exert a drag on enterprise adoption and bedevil those who see no choice but to ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

Today a huge portion of communication comes in the form of instant messages and texting. Unfortunately, both have been called ineffective forms of communication due to the lack of conveyed emotions.

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

Security experts on Thursday reported that instant message advertising links to malicious URLs have begun appearing, and that such URLs could be phony Web site fronts used for phishing scams. Phishing ...

It's free, fast, and easy. It will lower your phone bills, help you finish your homework and even, for some Palo Alto teens, track your stocks. "Instant messenger" (or IM) computer programs have ...