Despite the challenges, it’s in an organization’s best interests to measure and adjust the user experience throughout the entire development lifecycle. One of the most overlooked aspects of DevOps ...

Inspired by the recent frank reflection by UNCHR’s amazing Innovation Team on designing metrics for humanitarian innovation, we would like to share lessons we learned, challenges we are addressing and ...

This chapter describes recent efforts by the chemical and petroleum industries to define process safety metrics suited to the needs of their enterprises. It then discusses how such concepts can be ...