Some households could be left without hot water and heating if they don’t make the “vital” switch to a modern smart meter. Octopus Energy has warned customers with an outdated radio teleswitch (RTS) ...

A warning has been issued for UK households who do NOT have smart meters. British Gas, EDF, EON, Ovo and Octopus customers are being urged to make one phone call and cut £176 off their energy bill.

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Octopus Energy has announced a major "company first" in a "milestone" update for customers. Octopus Energy, which has customers in Birmingham, has installed its one-millionth smart meter of the year – ...