Apple just can’t seem to get it right when it comes to the keyboards on its MacBook, MacBook Air and MacBook Pro family of laptops. Even though the company is currently on the third-generation of its ...

The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

All other MacBook, MacBook Air, and MacBook Pro models are not equipped with butterfly mechanism keyboards, and thus are ineligible. To identify your MacBook or MacBook Pro model to see if it is ...

Apple has provided some much-needed clarification in the ongoing saga of its MacBook and MacBook Pro keyboard repair scheme, helping everyone know just where they stand. While things like liquid ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

Apple has announced an update to its Mac keyboard repair program, after many users have complained about stuck keys and mis-presses. The ongoing issues have angered even the most loyal Apple fans.

Apple is speeding up MacBook keyboard repairs by conducting the jobs on-site at its stores, and it's even promising a next-day turnaround for pickup in a handful of cases. Previously, Apple sent ...

An AppleInsider article has stoked some consumer frustration over Apple’s butterfly keyboards. In it, AppleInsider combed through a limited dataset of warranty events from participating Apple Genius ...