Moments like this are worth getting fired over.

Some Apple retail employees are looking to unionize. Their initial group is small—28 followers on Twitter at the moment—but their message is Apple-like in its simplicity (see this video here): “Our ...

A researcher from FAU's College of Education and collaborators, examined how perceived AI service quality influences retail employees’ innovation, job fit and job satisfaction. Artificial intelligence ...

From grocery stores and fast-food chains to clothing stores and campus shops, I am here to tell you the overall frustrations of the customer service industry from an employee perspective. So sit down, ...

My 7-year-old son loves shoes with velcro and has been wearing the same pair every day for a year. I took him shopping for a new pair, and he said he wanted exactly the same. When a store employee ...

On May 29, 2025, the New York State Department of Labor (NYDOL) published Frequently Asked Questions (FAQs), a template retail workplace violence prevention policy, and model training materials ...