Here are some customer behaviors that grocery store workers can't stand. This list isn't meant to shame, but to explain why ...

Shoppers across the country are making more intentional choices about what they bring home. According to Provoke Insights’ ...

The most recent issue of The Checkout, an ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research, looks at how shopping behaviors have shifted since 2009. The study shows ...

Supermarket operators may soon have a way to monitor how and where customers shop their stores, using aggregated data from the shoppers' own smartphones. That's the major takeaway from a test of the ...

The retail landscape is shifting quickly. After years of leaning heavily into e-commerce during and following the pandemic, major retailers are trying to pull shoppers back into stores, and they're ...

Adobe Analytics has identified a 1,300% spike in traffic to retail sites driven by generative AI-powered chatbots. The data is part of the company's latest report that explores how chatbots do not ...

Pricing is beyond numbers. It's a powerful tool that shapes customer perception, predicts behavior and communicates your brand's identity. Every day, a new e-commerce store pops up and makes it even ...

ICSC’s 2025 Post-Holiday Consumer Survey showed strong spending throughout the holiday season, with 92% of U.S. adults – or about 246 million people – spending an average of $1,081 on holiday related ...

NEW YORK — Surveys of more than 5,300 consumers between May 2023 and August 2024 revealed 75% plan to shop differently in 2025, 46% expect to purchase more store brands and 41% will use more coupons.

Costco membership comes with many privileges, but also some responsibilities. Everybody agrees this faux pas can lead to ...

Tariffs might be pushing Walmart Inc.’s prices higher, but the big-box chain hasn’t seen any “major shifts” in shoppers’ behavior, and it is likely to pick up more of those consumers, since it isn’t ...

From setting up an office in the aisle to moms behaving badly, these bizarre Costco behaviors make us wonder what kind of ...