First Energy customers can opt out of a smart meter, but it will cost them a pretty penny. The company confirmed it charges ...

Scammers are targeting National Grid customers as the utility company continues to roll out its new smart meters.

From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation from next month. Ofgem said tougher smart meter rules will come into force ...

How smart tariffs change the real cost of running your heating - Smart energy tariffs promise cheaper electricity, but whether they reduce your heating bills depends on when you use power and how your ...

Energy regulator Ofgem has made an announcement ...