TripAdvisor has defended itself against accusations of misleading travelers by failing to stop some of its highest ranked hotels winning their status with fake reviews. UK consumer group Which? Travel ...

Some travel agents may regard review sites such as TripAdvisor to be a competitive source of travel advice, but the majority of their clients apparently see agent counseling and Web review sites as ...

TripAdvisor, one of the most popular travel websites, is accused of deleting customer reviews that raise red flags about potential dangers. Kristie Love was on a beach getaway when she says she was ...

Travellers who post fake TripAdvisor hotel reviews are to be given a two-week amnesty to remove them or face legal action as well as being named and shamed. Kwikchex, a reputation-management company ...

When it comes to the best hotel review sites in the world, the real winners aren't the usual suspects. They are "none of the above" -- which may be good news for discerning travelers looking for ...

AMES, IA – You may want to take online reviews with a grain of salt the next time you plan a vacation. Researchers found high-end hotels often inflate their ratings when they face greater competition ...