Business transformation and (positive) digital disruption is everywhere. Yawn, yes we know, you’ve already gone to sleep. These terms have been over-used, over-hyped and hackneyed into a clichéd ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft introduced two new retail applications for Dynamics 365 today. Dynamics 365 Commerce and Connected Store combine to improve customer experiences across the web and physical stores while ...

Organizations increasingly are using Dynamics 365 -- from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports, according to ...

With this week’s announcements at the Microsoft Ignite 2021 conference, solution providers can expect more integrations between Dynamics 365--Microsoft’s combined CRM/ERP offering--and the company’s ...

Microsoft's Dynamics 365 Commerce lets retailers create online product pages. Another new service, Dynamics 365 Connected Store, taps sensors to give insights to employees. The company competes with ...

Choosing a Microsoft Dynamics 365 partner can feel like hunting for a needle in a haystack. Thousands of firms wave the ...

Microsoft's Dynamics 365 growth, fueled by AI integration and rising enterprise adoption, is emerging as a key driver of revenue momentum and potential stock upside.