A twist on the P2P systems of yore, a DECT base station is built into each of the phones, letting users connect a cordless handset or headset to the IP phone for mobility within the office. I recently ...

ST. LOUIS — Managed service provider Interface Systems has announced the launch of its enhanced intelligent voice-down system. The updated solution now integrates with Interface Systems’ Interactive ...

Voice interfaces are entering a new phase. After years of limited adoption, the field is experiencing a resurgence, driven by real-time large language models, multimodal assistants, and a wave of new ...

The U.S. Navy's Space and Naval Warfare Systems Command (SPAWAR) Atlantic has awarded General Dynamics Information Technology (GDIT) voice systems engineering contract, under which the company will ...

Voice technologies are becoming more than just a convenience today. They have evolved from simple voice commands to dynamic tools that redefine how we connect with machines and each other. These ...

Wouldn’t it be fantastic if your business could be available 24/7 to answer customer inquiries? Imagine never missing a call and having every customer interaction handled with precision and care, no ...

As AI becomes a fixture in contact centers, the conversation is shifting from hype to measurable business value. Enterprises are no longer asking if they should deploy AI for routing, self-service, ...

Computer scientists at the University of Waterloo have discovered a method of attack that can successfully bypass voice authentication security systems with up to a 99% success rate after only six ...

St. Louis, MO (May 15, 2024) — Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, today announced the ...