Healthcare reform and the shift toward value instead of volume underscore the importance of population health management for improving patient outcomes on a large scale. One essential component of a ...

As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...

The future of healthcare is shifting towards consumerism, with patients expecting convenience and personalized experiences. McKinsey reports that today, 71% of consumers expect personalized ...

HealthEx has launched a new patient-directed health data exchange service under the Trusted Exchange Framework and Common Agreement, or TEFCA. Announced on Tuesday, the new service offers patients ...

At the heart of some of healthcare’s most deeply rooted billing and patient experience issues is front-end data collection. At the same time, front-end data collection is at the heart of patient ...

As healthcare organizations navigate large-scale EHR transitions in 2025, patient access is gaining renewed attention, not just as an operational dependency, but as a strategic capability. Rather than ...

How direct-to-patient programming can transform the prescription journey for patients and manufacturers alike. The status quo ...

In the complex world of interoperability, ensuring that the right patient data is accessible across healthcare providers is not just a technical challenge, it’s also a lifeline for patients, ...

Fewer patients are experiencing obstacles to accessing healthcare, according to a new survey, although persistent systemic issues limit improvements. How will this affect the revenue cycle? There is ...