Zoom Continuous meeting chat is a new feature that allows meeting participants to communicate before, during, and after a meeting by creating a dedicated group chat in Zoom Team Chat. Zoom’s ...

Jay Peters is a news editor covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. Many of us have been on a lot of Zoom calls during the pandemic, but ...

Zoom has a plan for getting its users past "Zoom fatigue" as pandemic restrictions lift and we seek out more human interaction. The video conferencing service, which doubled as a critical lifeline ...

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...

In an effort to rebrand itself as more than just a videoconferencing app company, Zoom is renaming Zoom Chat to Zoom Team Chat and is introducing a new logo that better reflects the company’s ...

Zoom Communications (NASDAQ:ZM) unveiled agentic AI Companion capabilities and new Zoom AI Companion skills. The company also introduced AI updates across its platform, including Zoom Meetings, Zoom ...

Yesterday I asked my wise and worldly readers to outline the emergent etiquette around when to put questions in the chat in Zoom, as opposed to speaking them out loud. As always, they stepped up. My ...

The Zoom chat should be used only for technical or logistical communications, not policy discussions, according to legislative leaders. But messages vanish after each meeting ends. Illustration by ...

‘With Claude guiding agents toward trustworthy resolutions and powering self-service for end-users, companies will be able to take customer relationships to another level,’ says Zoom’s Chief Product ...