For c-stores, store managers play a crucial role in what’s become a pitched war for frontline talent — one that has been greatly influenced by the COVID-19 pandemic, which has spurred many retail ...

Walmart, the country’s largest private employer, on Friday announced the launch of Manager Academy, a weeklong training program focused on instilling the retail giant’s “culture and values.” This year ...

Across organizations of all types, manager training is broken. To start, many managers don’t get any training at all. According to a 2018 study by West Monroe, a digital consulting firm, 59% of ...

BENTONVILLE, Ark. — On a stormy afternoon in Bentonville, Arkansas, a Walmart regional manager recounted a story about a moment when his humanity came up short. He was 24-year-old store manager ...