Late last month, Microsoft rolled out a slew of firmware and driver updates to both the Surface Pro 4 and the Surface Laptop with tons of fixes. However, a growing number of Surface Pro 4 owners have ...

Releasing hardware is hard. No matter how good the quality control, there will always be a subset of issues that presents itself to some folks buying the latest hot new device. And our latest forums ...

Microsoft’s Surface folks have been on a mission lately, replacing almost all of the firmware and drivers in almost all of the recent Surface machines. It’s as if, golly, somebody finally figured out ...

Surface Pro 4 camera refuses to log in with Windows Hello after an undocumented bad driver was installed. Meanwhile, the shaky screen problem continues. In the past couple of days, your Surface Pro 4 ...

After years of reports from some Surface Pro 4 users about screen-flickering problems, Microsoft is instituting a replacement program. Unveiled on May 11, the replacement program -- which is for both ...

From quick restarts to advanced troubleshooting, learn how to revive your touch screen before seeking professional help Reviewed by Lisa Mildon Restarting your device can often fix a touch screen that ...

Following is a transcript of the video. If you bought a laptop in the last five years, you've probably had to decide between a model that had a touch screen and one that didn't. Some people love touch ...

Restarting your device can often fix a touch screen that has stopped working. Cleaning your screen and removing any dirt or moisture can help if your touch screen is not responding. If those don't ...