TL;DR Introduction I first encountered the chatbot as a normal Eurostar customer while planning a trip. When it opened, it ...

Malicious npm package posing as a WhatsApp Web API library operated for months as a functional dependency while stealing ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Last month we explored the first of two important digital marketing list subscriber metrics: CPA, the cost to acquire a new list member. I also presented a process for determining your maximum ...