Why do students drop out of online programs — even as more of them enroll than ever before? Research shows that student withdrawal rates remain high in online higher education, despite growing enrolment. One systematic review found that factors like course-design quality, technology, support services, learner motivation, and system usability were all strong predictors of dropout. (Rahmani, Groot, & Rahmani, 2024) Here are three design-related areas that matter: 1. Navigation and design clarity –
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